Legal

Terms & Conditions

Please read these terms carefully before making a booking or visiting Firehouse Glasgow.

1.Reservations & Bookings

Reservations can be made online via our booking system, by phone, or by email. All bookings are subject to availability.
A confirmation will be sent to the email address provided at the time of booking. Please check your spam folder if you do not receive this within 24 hours.
We reserve the right to release a table if the full party has not arrived within 15 minutes of the reservation time without prior notice.

For tables of 7 or more guests, a deposit of £10 per person is required to secure your booking.
Deposits are fully redeemable against your final bill on the night of your visit.
Deposits are non-refundable in the event of a cancellation made within 48 hours of the booking, or a no-show.
If you need to cancel or amend a group booking, please contact us as soon as possible. Cancellations made with more than 48 hours' notice will receive a full refund of the deposit.

All You Can Eat is available every Thursday evening only. The offer is priced at £39 per person and includes unlimited food and 6 drinks per person.
Included drinks are selected from our range of beers, wines, and soft drinks. Spirits, cocktails, and premium drinks are not included and will be charged separately.
We operate a strict no wastage policy. Guests are asked to only order food they intend to eat. Excessive wastage may result in an additional charge at the management's discretion.
The All You Can Eat offer is available for the duration of your table booking only and cannot be extended beyond your reserved time slot.
The offer is per person and cannot be shared. All guests at the table must participate in the All You Can Eat offer.

Christmas Day dining is priced at £85 per adult and £30 per child (under 12). Prices are per person and include a set menu.
Full prepayment is required to secure a Christmas Day booking. Bookings are not confirmed until payment has been received in full.
Christmas bookings are non-refundable. In the event of a cancellation, we are unable to offer a refund but may be able to transfer your booking to an alternative date subject to availability.

We take allergens seriously. Please inform a member of staff of any dietary requirements or allergies at the time of booking and again on arrival.
Whilst we take every precaution, our kitchen handles a wide range of allergens including nuts, gluten, dairy, and shellfish. We cannot guarantee a completely allergen-free environment.
Full allergen information is available on request. Please speak to a member of staff before ordering.

Firehouse Glasgow operates a Challenge 25 policy. Valid photo ID may be required to purchase alcohol. Accepted forms of ID include a passport, driving licence, or PASS-accredited card.
We reserve the right to refuse entry or service to any guest who appears to be intoxicated, is behaving in an antisocial manner, or is causing distress to other guests or staff.
Any damage caused to the premises or property by a guest will be charged to the responsible party.

If you have any questions about these terms, please get in touch with us at bookings@firehouseglasgow.co.uk or call us on 07403 693934.

Last updated: October 2026